Unfortunately, we cannot offer returns as each item is made to order, and as such, all sales are final. If there is an issue with your order, please reach out to us through our contact page or email shopfortuitousart@gmail.com.
Please note the above return policy. A partial refund can be issued under special circumstances, but it is not guaranteed. A 30% Restocking Fee may be deducted from your return amount; this also applies to shipping costs.
If you wish to cancel an order, please reach out immediately. Once we begin the process of making your product, we cannot cancel an order. Please visit the contact page to get ahold of us.
